Privacy Policy

Last Updated: July 3, 2025

At Curve Orthodontics ("we," "us," or "our"), your privacy matters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic, use our website, or interact with us in any capacity.

1. Scope & Consent

By using our services—whether visiting the clinic, booking appointments online, or contacting us—you consent to the practices described herein. If you do not agree, please refrain from using our services.

2. Information We Collect

We may collect:

  • Personal Identifiers: Name, email address, phone number, date of birth, mailing address.
  • Health Information: Dental and medical history, X-rays, photographs, treatment records, insurance details.
  • Payment Information: Credit/debit card numbers (processed via secure third-party gateways), billing address.
  • Technical Data: IP address, browser type, device identifiers, pages visited, time spent on site.
  • Communications: Emails, messages, appointment notes, feedback, or reviews you provide.

3. How We Collect Information

  • Directly from you when you fill out forms, book appointments, or communicate with our staff.
  • Automatically via cookies, analytics tools, and server logs when you browse our website.
  • From third parties such as referring dentists, insurance providers, or review platforms (with your consent).

4. Use of Personal Information

We use your information to:

  • Schedule and manage appointments.
  • Provide orthodontic treatment and maintain accurate health records.
  • Process payments and send invoices.
  • Send appointment reminders, treatment updates, and aftercare instructions.
  • Improve our website, services, and patient experience.
  • Comply with legal and regulatory requirements.
  • Respond to inquiries and support requests.

5. Disclosure of Information

We may share your information with:

  • Healthcare Providers: Referring dentists or specialists involved in your care.
  • Service Providers: Payment processors, IT support, cloud hosting, and communication platforms (bound by confidentiality agreements).
  • Legal Authorities: When required by law, regulation, or valid legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, with notice to you.

We do not sell your personal information to third parties.

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences.
  • Analyze site traffic (via Google Analytics or similar tools).
  • Deliver personalized content.

You can manage cookies via your browser settings. Disabling cookies may affect site functionality.

7. Data Retention & Security

  • Retention: We retain health records as required by applicable law (typically 7–10 years for medical records in India). Other data is retained only as long as necessary for the purposes outlined.
  • Security: We implement administrative, technical, and physical safeguards—encryption, access controls, secure servers—to protect your data. However, no system is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of data (subject to legal retention requirements).
  • Withdraw consent for marketing communications.

To exercise these rights, contact us at curveorthodontics@gmail.com.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Curve Orthodontics
Email: curveorthodontics@gmail.com
Phone: +91 90350 82354